Capture the next client
Record where an enquiry came from, keep it in a visible stage and assign a scheduled follow-up to a team member.
Travel agency workflow · 4:49
Run your travel agency from one screen.
Every enquiry is a future customer. See how one agency keeps enquiries, follow-ups, invoices and balances connected—without chasing chats, spreadsheets and paper bills.
This Anas Travels walkthrough follows a configured workflow from the first lead through quotations, service billing, payments, expenses and owner reports.
Configured demonstration · fictitious data · illustrative agency service charges
What the walkthrough covers
Follow the work from first enquiry to month-end visibility.
See how the example connects customer follow-up, agency service billing and the records an owner reviews at the end of the month.
Move from quote to invoice
Convert a confirmed lead to a customer, quote agency services and prepare an itemised tax invoice for one or more applicants.
See what is paid and due
Record an advance payment and make the remaining balance visible. The example also shows a corporate invoice covering multiple employees.
Review costs and cash flow
Track expenses and supplier dues, review bank and cash activity, and open GST and business reports for month-end review.
About this example
A workflow demonstration, not a claim about visa outcomes.
The video uses a staged Anas Travels business with fictitious demonstration data. The rates shown are illustrative agency service charges; they are not government, embassy or consular fees.
The walkthrough covers agency administration, billing, expenses and reporting. Visa decisions remain with the issuing authority, and the video does not demonstrate government application processing.
Read the full video transcript
Every enquiry at a travel agency is a future customer, and every unpaid invoice is cash still on the table. But when enquiries live in chats, prices in spreadsheets, and bills on paper, things slip.
This is Anas Travels, a busy travel agency. One dashboard shows what you've sold this year, what customers still owe you, and how the business is trending, month by month.
Every enquiry is captured as a lead, with where it came from, whether that's the website, WhatsApp or a referral, and exactly which stage it's at.
Each lead has an owner and a scheduled follow-up, so no client is left waiting for a call back.
Meera wants visit visas for her parents.
When she confirms, the lead becomes a customer in one click, and her enquiry history comes with her.
Billing takes seconds. Pick the customer, and add the services for two applicants.
GST is calculated automatically.
Meera pays a five-thousand-rupee advance by UPI, and the balance due is right there.
Her tax invoice is ready to print, with your logo, and the service code on every line.
GST is split into CGST and SGST, with a tax summary at the bottom, and a clear note that visa approval rests with the issuing authority.
Corporate clients are simple too. One invoice to GlobalTech covers three employees, with every applicant counted, and the payment tracked.
Not ready to commit? Send a professional quotation first, and turn it into an invoice when the client says yes.
Expenses are just as easy. Here's October's office rent: pick the category, add GST, and pay it straight from the bank.
Every expense sits in its category, with its service code, and the GST recorded.
Supplier bills are tracked too, so you always know what you still owe, like this photo studio's balance.
Every rupee lands in the right account. Here are your bank and cash balances.
Open the bank's account book, and every receipt and payment is listed, with a running balance.
The cash-flow view shows money in and out, across both accounts.
At month-end, the tax report does the GST maths. Tax collected on sales, minus GST paid on purchases and expenses, gives the GST payable.
And the GST sales report lists every invoice line with its service code, ready for your accountant.
You see exactly who still owes you, and how much.
Profit and loss is worked out for you, after every expense.
And expenses add up by category, so you know where the money goes.
Enquiries, billing, expenses and reports, all in one place. Book a thirty-minute walkthrough, with your own services and prices.
Questions about this demo
Clear answers before you book a walkthrough.
What does the Anas Travels travel agency demo show?
The 4:49 walkthrough shows a configured agency workflow for enquiries and follow-ups, service quotations and invoices, payment balances, expenses and supplier dues, bank and cash views, GST reporting and owner reports.
Does the video show visa approval or embassy application processing?
No. It demonstrates agency administration, billing and reporting workflows. It does not show visa approval or government application processing; visa decisions remain with the issuing authority.
Are the customers and charges shown in the demo real?
No. The walkthrough uses fictitious demonstration data. The prices shown are illustrative agency service charges, not government, embassy or consular fees.
Can Hiba Technologies set up a similar workflow for my agency?
Share your services, team, follow-up process and billing needs with Hiba Technologies. The team can review the workflow and confirm what an existing product can support and what would need a separately scoped custom build. This demonstration is an example, not a promise that every workflow shown is included in every Hiba POS setup.
Bring your own services and prices